FENTHORYXIS Money Back Guarantee Policy

At FENTHORYXIS, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a comprehensive money back guarantee to ensure your confidence in shopping with us. Below you will find the details of our policy:

Eligibility for Refund

• • Products must be returned within 30 days of the purchase date.
• • Items should be in their original condition, unused, and with all original packaging intact.
• • A valid proof of purchase from FENTHORYXIS is required for all returns.

Non-Refundable Items

• • Gift cards
• • Clearance items
• • Custom or personalized orders

How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Our team will guide you through the return process and provide you with a return authorization.
3. Ship the items back to FENTHORYXIS as instructed, including the return authorization form.

Processing Your Refund

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Additional Information

For further assistance, feel free to reach out to our supportive team at FENTHORYXIS. We are here to help you have a positive experience with every purchase.